DU Community Help

essaynnc

(883 posts) Sun Feb 2, 2025, 09:24 PM Sunday

Star membership help

My start membership expires in a week, but it's set up as a recurring payment... It's not clear from the notifications if I have to occasionally renew, or if it's automatically done. Help? How do I tell??

Thanks I'm advance..... Essaynnc

2 replies

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Star membership help (Original Post) essaynnc Sunday OP

It's been habitual that membership lasts for a full year, elleng Sunday #1

From the Star Membership page...... dobleremolque Sunday #2

elleng

(137,839 posts)

1. It's been habitual that membership lasts for a full year,

Reply to essaynnc (Original post)

Sun Feb 2, 2025, 09:29 PM

Sunday

around Valentines Day; I haven't noticed any periodical expiration.

Sounds like a glitch.

dobleremolque

(945 posts)

2. From the Star Membership page......

Reply to essaynnc (Original post)

Sun Feb 2, 2025, 09:31 PM

Sunday

Canceling a Recurring Payment
To cancel a recurring payment, log in to your PayPal account and visit https://www.paypal.com/myaccount/autopay

So far as I know, a PayPal account is the only way to set up a recurring payment in DU. If you don't have a PayPal account, you shouldn't have automatic renewal.

Hope this helps.

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