Sometime he had to be tough to break through to them and get to the root of the problems before they can plan a realistic outcome.
Two restaurants near me were made over by Irvine and the people in the community who helped out with the renovation all said he was 100% genuine and the way we see him on TV is how he really is and how he works and interacts off camera.
I saw Ramsey only a few times and I don't like his attitude in the kitchen. It is not necessary and I am not into abusing the kitchen staff by ego maniacal chefs. He is an excellent chef in his own kitchen but as a boss in his restaurant but he is a nightmare.
I've watched Iron Chef Japan, the original show filmed in Japan beginning in 2001, before all the US celebrity chef BS.. Bobby Flay was an ass and my opinion he never has changed. Morimoto was good and not a show off.
I've also watched every episode of Anthony Bourdain's shows since 2000 (A Cook's Tour, No Reservations, and Parts Unknown) and was one of the first viewers to be able to get educated in world wide foods and cultures. He was never an ass to his staff and he was pissed off whenever he saw the staff in restaurants being mistreated and he defended the staffs.