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Computer Help and Support

Marthe48

(20,077 posts)

17. You know how the prong plugs into a Dell?

Reply to OAITW r.2.0 (Reply #11)

Fri Dec 29, 2023, 09:29 PM

Dec 2023

The plug itself broke, so that there was no connection. The battery wouldn't charge, and the computer wouldn't work if plugged in to a wall plug. I suggested (long distance) that she might need a battery, or she might need a new adapter. She took the laptop to Best Buy when those things failed and they discovered the connection was broken. I remember when something like that could be fixed, but now, just get a new laptop.

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FOLLOW UP Some advice, please. My friend rented a computer [View all] Marthe48 Dec 2023 OP

there are many issues... lapfog_1 Dec 2023 #1

I think we know most of what you listed Marthe48 Dec 2023 #2

yeah ok... so they did install M$ fresh lapfog_1 Dec 2023 #3

Can't you still just create a local account with a local login? bullimiami Dec 2023 #4

possibly.. I haven't done a standalone upgrade since Windows98 lapfog_1 Dec 2023 #5

I know still in win 10 when it comes to creating an account there was an option to just create a local account. bullimiami Dec 2023 #19

Since she is getting an ms screen Marthe48 Dec 2023 #7

unlikely in the extreme lapfog_1 Dec 2023 #8

I was on her wi-fi Marthe48 Dec 2023 #10

ok, my bad lapfog_1 Dec 2023 #12

Thank you for all of your help Marthe48 Dec 2023 #14

That's a shame. I bought an HP low-end laptop (which I am using now)....cost me $300 OAITW r.2.0 Dec 2023 #6

She has had desk and laptops Marthe48 Dec 2023 #9

When you say "the battery connection broke", I assume you mean the power supply that energizes the laptop and charges OAITW r.2.0 Dec 2023 #11

You know how the prong plugs into a Dell? Marthe48 Dec 2023 #17

When I had to set up a microsoft account several years back it was confusing at first. dgauss Dec 2023 #13

I know what you mean Marthe48 Dec 2023 #15

Conveniently, Microsoft forgot the "don't remind me again" option. dgauss Dec 2023 #16

lol Marthe48 Dec 2023 #18