1. Can you print a test page directly from the printer itself. Most printers have a built in utility for printing test pages. This will confirm the printer is actually functioning at all. If it works go on to step 2.
2. Next use the printer properties in your operating system to do another test page. This will confirm whether your printer is communicating properly with your operating system. If it works go on to step 3.
3. Try printing from another program, not Word. For instance Notepad or the web browser you're using right now. If this works go on to step 4.
4. If all the above worked try printing from Word once more with a new test document. Just create a new file with the words test and try to print. If this worked then try another saved document, not the one you had problems with.
If you had problems at step 1 I would suspect the printer is the issue. Possibly new cartridges or a failed printer.
If you had problems starting with step 2 check your print queue to see if there are any failed print jobs there. If there are clear all print jobs and try again or...
Check to see if the cable you are using to connect your computer to your printer is connected. If so try another cable just in case its bad. or...
If you are using a wireless connection switch to using a cable to connect to your printer. Wireless printing can be occasionally problematic and is one of the most frequent calls I used to get as a computer service tech. Or.....
Check that the print spooler service is actually running in your operating system. See the following if you are unfamiliar with what this is.
https://answers.microsoft.com/en-us/windows/forum/all/what-is-spooler-service-and-how-do-i-access-it/ccc1ddab-76d4-4a99-ac62-629cc89fe396
If everything worked in step 4 except the document you are having trouble printing try downloading and installing LibreOffice and printing the document from that program. LibreOffice does a good job at recognizing MSOffice files. If LibreOffice also can't print the document I would suspect there is some problem with the document itself.
https://www.libreoffice.org/download/download-libreoffice/
Hope this helps.
= new reply since forum marked as read