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question everything

(50,508 posts)
9. Sounds great! Am going to try it
Mon Feb 26, 2018, 10:33 PM
Feb 2018

The new Quicken is really a mess. For example, for the last month, or so, when you open it, you get a pop-up offering an upgrade to download. I think that it is free. But just glancing at it it appears that all the upgrade is for Canada. You have only two choices: download or "remind me later." And when you select the latter, there is another pop-up and again you select remind me later. And you get it every time you open the program.

Many have complained and nothing can be done.

At least, they post all the complaints and "merge them." And I am getting emails whenever there is an addition to the complaints.

They clearly do not care for their customers. If I were in business school researching a case, I would write about how Quicken went from a successful even beloved trusted company to a despised one.


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