Problems with getting my CD player to work.

[thucythucy]

A couple of months ago I bought a SONY desk top CD player to replace an old one that had seemingly died.

What happened with the old one was that it would only get as far as "Reading" no matter what CD I inserted.

So I bought the new one, and now, only a few months later, it's doing the same thing.

No matter what CD I insert, all I get is "Reading."

I've tried contacting Sony customer service but that's been frustrating beyond belief.

Any thoughts on what's happening and how I might fix it?

And while I'm at it, if I have to get yet another player, any recommendations so this doesn't happen again?

Thanks!