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madamesilverspurs

(16,146 posts)
Fri Feb 7, 2025, 02:52 PM Feb 7

AAAAARRRRGGGGHHHHH!!!!!! [View all]

Last edited Fri Feb 7, 2025, 04:37 PM - Edit history (1)

Just got off the phone with Roku support, two hours spent trying to get the audio back on my TV. They kept sending a code to my email, it wasn't showing up in my inbox. They had me try to restart the TV using the QR code, same issue with email. After putting me on hold for several minutes, they finally told me that the problem is with their server and I need to call them back in an hour to start over. Some days I do miss the rabbit ears with tin foil flags. grrrrrrrrrr.............

UPDATE --- just had the followup call, they actually told me to call back when there is someone here to help! Interesting customer support, yes?!


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